Support Support

Management and maintenance

Naturally, you expect the best possible performance from your system. This means preventive maintenance is necessary to keep downtime to a minimum. Changes must also be implemented as quickly and effectively as possible. A major challenge for you, perhaps, but daily work for Componence. Our Liferay support team will be happy to take on responsibility for keeping your system in top condition.

Competitive pricing

Our specialized support team can manage and maintain your application cost-efficiently. We will discuss your wishes and requirements and provide tailor-made Liferay support. For small contracts, we will combine activities for different customers. We can also offer management elements under our blended sourcing concept. This leads to extremely competitive pricing.

24/7 support desk

The Componence support team provides permanent staffing for dealing with incidents and problems. In the case of major changes, we expand this to the desired scale. Incidents can be reported to our Dutch support desk. This can be available for you 24/7. Incidents are reported using our web-based issue tracking and in the case of priority 1, by phone as well.